Quality Standards

Quality is at the heart of everything we do. Retailers, stockists and merchants choose Symphony Group confident that they’ll be delighted with the results and our cohesive retailer-focused proposition sets industry standards.

All of our kitchen, bedroom and bathroom furniture is beautiful, practical, high-quality and hard wearing. It is also design led and performance driven to meet the needs of your customers.

Our main production facility in Barnsley, South Yorkshire sets the benchmark for the entire UK furniture industry, with some of Europe’s most advanced manufacturing and assembly technology. And our commitment to quality is total. From our choice of raw materials, through to the design, manufacture and installation of our products. And our service doesn’t finish when the kitchen, bedroom or bathroom is installed, it continues throughout the guarantee period.

Product excellence - FIRA Gold

Product excellence - FIRA Gold

Our products are excellent – but don’t just take our word for it. Symphony Group is a fully accredited member of FIRA, the Furniture Industry Research Association.

We hold the FIRA Gold Award, which is the ultimate mark of product excellence within the furniture industry. This award provides you with reassurance that your Symphony Group kitchens, bedrooms and bathrooms meet the highest possible standards.

Quality guaranteed

Quality guaranteed

You’re in good hands. We were the first company in our industry to gain the quality assurance accreditation BS 9002 Part 2 and ISO 9001-2008, recognising the quality and consistency of our production and control systems.

Quality management processes in our industry are all about continuous improvement and development, so we don’t rest on our laurels. Quality for us is a way of life and we’re constantly building on our quality processes and procedures to ensure you receive the very best products and services.

Environmentally sound

Environmentally sound

We are a responsible business and very aware of the need to minimise our carbon footprint and the impact our activities have on future generations.

Which is why we’ve invested in technology to help us maximise our energy efficiency and source sustainable materials.

Did you know that we were the first company in our industry to attain BS EN ISO14001:2004 accreditation for recognising and controlling the effects of manufacturing on the environment?

All of our cabinets are made from 100% recycled materials and our timber-based materials are sourced from guaranteed FSC® sustainable forests.

In fact, Symphony Group became the first in the industry to be accredited with a full Forest Stewardship Council (FSC®) chain of custody. This trademark shows that the wood we use comes from a well-managed source with strict environmental, social and economic standards.

 

Quality first

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