Welcome to My Symphony

If you’ve just moved into a new home and have a Symphony Group kitchen, bedroom or bathroom or you’ve chosen Symphony furniture from a retailer then you’ve come to the right place.

Here you’ll find information and advice on looking after your kitchen, bedroom or bathroom, our customer care process and contacts, how to guides and answers to the most frequently asked questions.

We are the Symphony Group- one of the country’s largest and most respected manufacturers of fitted kitchen, bedroom and bathroom furniture. We are committed to providing housebuilders and retailers with high quality new fitted kitchen, bedroom and bathroom furniture so that you can enjoy your living spaces.

Customer Care Pack

If you’ve just moved into a new home, you’ll find a ‘Welcome to your new home’ brochure from Symphony Group in your new kitchen.

Please take a moment to read it for some advice from our expert team on how to take care of your new kitchen. If you don’t have a brochure in your kitchen, you can download it here.

Looking After Your Symphony Kitchen

Top tips, information and advice to get you started and keep your Symphony kitchen well maintained and looking great. Including a ‘Welcome to your new home’ Symphony kitchen care pack download and our mission statement.

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Customer Care Promise

Our customer care and complaints resolution process explained, including all the information you need about our quality standards.

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How To...

Discover how to look after your kitchen worktops, cabinets and sink with useful information and advice. Find out how to report a problem to your housebuilder, order extra units, give us feedback and review your Symphony kitchen.

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Quick Fixes

Did you know that you can do quick fixes to things like cupboard hinges really easily yourself? Check out these videos…

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Warranties & Useful Info

Find out about warranties and who to contact if something goes wrong. Plus, you can learn more about how we work.

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FAQs

Homeowners often come to us with questions that their housebuilder, developer or social housing provider can help with – as they’re our customers and you are theirs. Here are some answers to the most commonly asked questions.

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