For many of us the kitchen is the heart of our home, which is why your kitchen has been carefully designed, built and installed so that it is beautiful to look at as well as practical and hard wearing.

It’s easy to care for your Symphony Group kitchen to keep it looking as good as new – while also expecting some wear and tear like you’ll find in the rest of your house.

Our general care and cleaning advice is to:

  • Ensure that the kitchen is well ventilated and is free of excessive humidity as this may result in damage to doors and units that isn’t covered by your warranty.
  • Dry any spills immediately – your kitchen cabinets are not water resistant and may swell if they get wet.
  • Wipe off any water with a soft cloth rather than leaving it to stand.
  • Clean cabinets using a slightly damp non-abrasive cloth with a bit of liquid soap, then always dry them.
  • Regularly check that all handle screws are secure.
  • Place the heaviest items on the bottom or lower shelves of your kitchen cabinets.
  • Avoid using any form of abrasive cleaner or strong chemicals on surfaces like worktops and cupboard doors and shelves (like bleach, solvents, nail varnish remover or vinegar).
  • Don’t place electric kettles and steamers under wall units and on worktop joints, so that you can minimise condensation.
  • Avoid using steam mops – they’ll create a lot of moisture.
  • Never rest anything heavy on partly opened doors or drawers.

You’ll find helpful how to guides to caring for your worktops, splashbacks, upstands, cabinets, sinks and how to order extra units here.

Customer Care Pack

If you’ve just moved into a new home, you’ll find a ‘Welcome to your new home’ brochure from Symphony Group in your new kitchen.

Please take a moment to read it for some advice from our expert team on how to take care of your new kitchen. If you don’t have a brochure in your kitchen, you can download it here.

Download

Mission Statement - Our Philosophy

“The Symphony Group philosophy is straightforward – it is to make life easy for our customers. The culture of complete service drives our business. Every element of our service, product and after sales care has been developed to meet and exceed the highest expectations of our customers – and customers’ customers – for performance, quality and being fit for purpose.

“We maintain a responsible attitude to environmental and sustainability issues and our approach is driven by an understanding of the impact of our activities on future generations.”