Quality Standards

Housebuilders with the highest standards choose Symphony Group kitchens, bedrooms and bathrooms, confident that homeowners will be pleased with the results.

And no one knows the kitchen business better than Symphony. We’ve developed our high-quality products and services over 40 years by working closely with the UK’s major housebuilders, as well as developers and social housing providers, and understanding what matters to our customers and our customers customer’s.

Our main production facility in Barnsley, South Yorkshire sets the benchmark for the entire UK furniture industry, with some of Europe’s most advanced manufacturing and assembly technology.

All of our kitchen, bedroom and bathroom furniture is beautiful, practical, high-quality and hard wearing. It is also design led and performance driven to meet the needs of your customers.

Our commitment to quality is total. From our choice of raw materials, right through to the design, manufacture and installation of our kitchen, bedroom and bathroom products. What’s more, every stage is constantly monitored to ensure that standards are maintained and continuously improved.

In fact, our whole philosophy is providing the very best products to our customers and giving you complete peace of mind.

And our service doesn’t finish when the kitchen is installed, it continues throughout the guarantee period in line with NHBC and Buildmark guidelines.

Product excellence - FIRA Gold

Product excellence - FIRA Gold

Symphony Group is a fully accredited member of FIRA, the Furniture Industry Research Association.

We hold the FIRA Gold Award – the ultimate mark of product excellence within the furniture industry. This award provides you with reassurance that your Symphony Group kitchens, bedrooms and bathrooms meet the highest possible standards.

Quality guaranteed

Quality guaranteed

We were the first company in our industry to gain the quality assurance accreditation BS 9002 Part 2 and ISO 9001-2008, recognising the quality and consistency of our production and control systems.

Quality management processes in our industry are all about continuous improvement and development. Quality  is a way of life and we’re constantly building on our quality processes and procedures to ensure you receive the very best products and services.

Environmentally sound

Environmentally sound

We are a responsible business and very aware of the need to minimise our carbon footprint and the impact our activities have on future generations.

Which is why we’ve invested in technology to help us maximise our energy efficiency and source sustainable materials.

Did you know that we were the first company in our industry to attain BS EN ISO14001:2004 accreditation for recognising and controlling the effects of manufacturing on the environment?

All of our cabinets are made from 100% recycled materials and our timber-based materials are sourced from guaranteed FSC® sustainable forests.

In fact, Symphony Group became the first in the industry to be accredited with a full Forest Stewardship Council (FSC®) chain of custody. This trademark shows that the wood we use comes from a well-managed source with strict environmental, social and economic standards.

 

Quality first

Watch our Video